Revenue Cycle Manager (Clinical Laboratory)

Draper, UT

Full Time

Operations

Manager/Supervisor

About Us

Rocky Mountain Laboratories specializes in molecular diagnostics for infectious diseases and toxicology. We are dedicated to delivering accurate and timely diagnostic information and are committed to improving healthcare outcomes through cutting-edge diagnostics and a customer-focused approach.

The RCM will oversee all aspects of laboratory billing operations, including direct supervision of our offshore billing team based in the Philippines. This role ensures the timely and accurate claims submission, proper coding, revenue cycle optimization, and payer compliance. The ideal candidate has extensive experience in laboratory billing, strong leadership skills, and is a certified professional coder (CPC).

Responsibilities:

Supervise and lead a billing team of approximately 30–40 individuals, including offshore team members based in the Philippines
Oversee the end-to-end billing process for molecular diagnostics and toxicology lab services
Ensures the accurate Current Procedural Terminology (CPT) and International Classification of Diseases (ICD-10) coding for all laboratory procedures in compliance with payer requirements
Manage denials, appeals, and reimbursement issues to maintain optimal revenue cycle performance
Develop and maintain billing policies, workflows, and training to improve efficiency and compliance
Collaborate with the laboratory, finance, and IT departments to resolve billing-related concerns.
Analyze billing data and generate reports to identify trends and areas for improvement
Maintain up-to-date knowledge of billing regulations, payer changes, and industry standards
Serves as a point of escalation for complex billing issues or client concerns
Other duties as assigned by management

Qualifications:

Minimum of 3 years of direct experience in clinical laboratory billing, preferably in molecular and/or toxicology services
Minimum of 3 years of supervisory experience within a medical billing or revenue cycle management team
In-depth knowledge of laboratory billing practices, including CPT and ICD-10 coding, compliance requirements, and payer-specific billing guidelines
Proven leadership experience managing remote or offshore billing teams, with an emphasis on communication, accountability, and team development
Strong attention to detail and accuracy, with excellent organizational and time management skills
Effective verbal and written communication skills, including the ability to collaborate cross-functionally with technical, clinical, and administrative teams
Hands-on experience using medical billing and electronic health record (EHR) systems
Experience with AdvancedMD or similar billing platforms is highly preferred
Ability to analyze data, generate reports, and drive process improvements to support revenue cycle optimization
Comfortable working in a fast-paced, compliance-driven environment with evolving priorities

Education:

Certified Professional Coder (CPC) – Required
An associate’s or bachelor’s degree in business, healthcare administration, or a related field is preferred but not required.

Ideal start date: As soon as we find the right fit

Application Deadline: Applications will be reviewed on a rolling basis, and the position may be filled before any stated deadline.

Schedule: Monday to Friday, 9-5
Must be available for regular on-site work in Draper, UT, with the flexibility to work remotely part of the week

Work Location: Hybrid – Draper, UT

Job Type: Full-time, W2

Salary: $90,000 – $130,000 annually, depending on experience and determined by the hiring manager, not the recruiter
Relocation assistance is available and will be determined on a case-by-case basis

Benefits for full-time W2 Employees:

Dental Insurance
Health Insurance
Vision Insurance
Paid time off (21 days for W2 employees working 40+ hours per week)
401k
7 Paid Holidays
HSA
Short-term Disability
Long-term Disability
Voluntary Life Insurance AD&D

Ability to commute/relocate:

Draper, UT: Reliably commute or plan to relocate before starting work (Required)

If you meet the above qualifications and are interested in joining our team, please submit your resume for consideration. We look forward to hearing from you!

We believe in caring for our team members and their well-being at Rocky Mountain Diagnostics.

Rocky Mountain Laboratories is an Equal Opportunity Employer committed to diversity in its workforce. We comply with all applicable federal and state laws, and our policy prohibits discrimination based on race, ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, veteran status, disability, or genetic information. We strongly encourage individuals from historically underrepresented groups, including minorities, women, people with disabilities, and protected veterans, to apply. If you require a reasonable accommodation during the application process, we are happy to provide assistance.

Benefits start 60 days after the first full month as a full-time W2 Employee.

We have resources available upon request if you need assistance with finding outside temporary health insurance coverage until you're eligible for employee benefits.

Rocky Mountain Laboratories participates in E-Verify

Disclaimer: All positions and departments require a background check, including, but not limited to, management, Toxicology, any client—or patient-facing roles, and any position using a company vehicle. The outcome of the background check determines continued employment.

While Rocky Mountain Laboratories appreciates the interest of staffing agencies, we do not currently partner with them. Therefore, we request that resumes not be submitted unsolicited from these agencies. RML assumes no responsibility for any fees incurred by agencies for unsolicited submissions of resumes.

Please only view our Indeed and LinkedIn pages for up-to-date job listings.

Other job sites often repost our listings but do not remove them once they are closed.

hwww.linkedin.com/company/rocky-mountain-laboratories

www.indeed.com/cmp/Rocky-Mountain-Laboratories

www.rockylabs.com/

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This is a hybrid position that requires regular, in-person work at our Draper, Utah, office. Are you able to work onsite in Draper for a minimum of 3 days each week?*

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