Medical Courier (Air Travel, Specimen Transport)

Medical Specimen Courier
Rocky Mountain Laboratories – Tempe, AZ

About Us
Rocky Mountain Laboratories specializes in molecular diagnostics for infectious diseases and toxicology. We are dedicated to delivering accurate and timely diagnostic information and are committed to improving healthcare outcomes through cutting-edge diagnostics and a customer-focused approach.

Position

Rocky Mountain Laboratories is seeking a dependable, detail-oriented Medical Specimen Courier to support daily transport operations between Tempe, AZ, and Salt Lake City, UT. This full-time role requires early-morning air travel and strict adherence to time-sensitive logistics.

Each shift begins with specimen pickup at our Tempe office, followed by boarding the first available commercial flight to Salt Lake City (typically between 5:00–7:00 AM). Couriers deliver the specimens upon landing, then return to Phoenix the same day.

This role is ideal for someone with healthcare or laboratory experience who is highly reliable, comfortable navigating airports independently, and confident flying multiple times per week. Strong technology skills are essential, as daily tasks include checking in for flights, managing digital communications, updating transport logs, and responding to time-critical changes in routing or logistics.

Flights are booked based on company needs, and we are unable to accommodate personal airline preferences.

Responsibilities:

• Pick up medical specimens in Tempe prior to the scheduled flight departure
• Package, secure, and transport specimens in compliance with all company and regulatory protocols (including HIPAA and DOT)
• Board the earliest available commercial flight to Salt Lake City (typically 5:00–7:00 AM departure)
• Ensure specimen integrity is maintained throughout travel
• Deliver specimens immediately upon arrival in Salt Lake City
• Complete return flight to PHX the same day and report status to dispatch
• Maintain a chain of custody and accurate documentation for each delivery
• Track transport times and note any exceptions or delays
• Communicate regularly with dispatch, logistics, and lab staff to ensure smooth coordination
• Conduct daily quality checks of supplies and transport materials (e.g., coolers, ice packs, seals)
• Report any transport-related incidents or concerns immediately
• Comply with all airport, airline, and TSA regulations
• Represent the company professionally when interacting with airline personnel or healthcare staff
• Other duties as assigned by management

Qualifications:

• 1+ year of experience in a healthcare setting handling patient specimens (e.g., phlebotomy, lab assistant, or clinical support role)
• 1+ year of courier or transportation experience (medical transport strongly preferred)
• Experience flying commercially and comfort navigating airport logistics independently
• Reliable, punctual, and able to adhere to tight timelines
• Strong communication and documentation skills, with proficiency using mobile technology such as flight apps, GPS tools, messaging platforms, and digital scheduling systems.
• Must be able to comply with HIPAA, DOT, TSA, and airline protocols
• Ability to lift and carry up to 40 lbs of transport materials (e.g., coolers, ice packs)
• Must be based in or near Tempe, AZ, with the ability to commute to PHX airport by 4:00 AM

Preferred Qualifications:

• Experience with chain of custody or secure transport procedures
• Familiarity with time-sensitive or temperature-controlled logistics
• Previous experience working in clinical or diagnostic laboratory settings
• Experience coordinating with dispatch or logistics teams
• Frequent commercial flight experience in a professional setting
• Familiarity with airport procedures, airline apps, and flight logistics
• Experience navigating travel delays and rebookings while maintaining timely delivery
• Willingness to obtain TSA PreCheck or Clear to improve airport efficiency

All positions require time zone awareness, including the impact of daylight saving time, as we are a multi-state organization with teams and partners across different U.S. time zones. Clear communication and timely coordination are essential.

Schedule:

• Tuesday to Friday, 4:00 AM – 2:30 PM, early morning departures, same-day return

W2 hourly employees receive an 8% shift differential for hours worked between 8:00 p.m. and 4:00 a.m., as well as for all hours worked on Saturdays and Sundays.

Job Type:

• Full-Time

Salary:

• $20/hour

Benefits for full-time W2 Employees:
Benefits begin 60 days after the first full month of full-time employment.

• Health, Dental, and Vision Insurance
• Paid time off (21 days for W2 employees working 40+ hours per week)
• 7 Paid Holidays
• 401k
• HSA
• Short-term & Long-term Disability
• Voluntary Life Insurance AD&D

Ability to commute/relocate:

• Tempe, AZ, and PHX Airport: Reliably commute or plan to relocate before starting work (Required)

Ideal start date:

• July, 2025

Application Deadline:

• Applications are reviewed on a rolling basis, and the position may be filled before any stated deadline.

If you meet the above qualifications and are interested in joining our team, please submit your resume for consideration. We look forward to hearing from you!

At Rocky Mountain Diagnostics, we prioritize the care and well-being of our team members.

While we appreciate interest from staffing agencies, Rocky Mountain Laboratories does not currently partner with external agencies. Resumes submitted unsolicited will not be considered, and no fees will be paid.

Employment Relationship
Employment with Rocky Mountain Laboratories is at-will. This means either the employee or the company may end the employment relationship at any time, with or without cause or notice, in accordance with applicable laws. Nothing in this posting or in future communications alters that relationship.

Equal Opportunity Employer Statement
Rocky Mountain Laboratories is an Equal Opportunity Employer committed to diversity in its workforce. We comply with all applicable federal and state laws and prohibit discrimination based on race, ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, veteran status, disability, or genetic information.
We strongly encourage individuals from historically underrepresented groups to apply. If you require a reasonable accommodation during the application process, we are happy to provide assistance.

Pre-Employment Notice
Some positions require a background check and/or pre-employment screening as a condition of employment. These steps are conducted only after a conditional offer is made.
Most roles require a post-offer drug screening and a TSpot tuberculosis test. These steps are managed through our HRIS system and are part of the onboarding process, not the application process.
No health-related or criminal history information is collected during the application stage. This notice is for informational purposes only and does not constitute a job offer.

E-Verify & Background Check
Rocky Mountain Laboratories participates in E-Verify.
Background checks are conducted only after a conditional offer has been made. These apply to roles including but not limited to management, toxicology, client/patient-facing positions, and those involving a company vehicle. Continued employment is contingent on the outcome of the background check.

Please only reference our LinkedIn and Indeed pages for current openings:

• www.linkedin.com/company/rocky-mountain-laboratories
• www.indeed.com/cmp/Rocky-Mountain-Laboratories
• www.rockylabs.com